Contact information

Contact Us

If you have any questions regarding our developmental toys, age recommendations, safety certifications, order status, shipping, or returns, please contact our customer support team. We aim to respond to all inquiries within 24 to 48 business hours.

Store Name: Kid Niva
Website: kidniva.store
Email: support@kidniva.store
Phone: +61 486 481 112
Business Address: 10 Lennox Street, Moonee Ponds, Victoria 3039, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (AEST)

Important Note: The physical address listed above is for business registration and administrative operations only. Please do not send returned toys or packages to this address without obtaining an authorized return warehouse address from our support team first.